Services
Automated Communication
Efficiently process calls, automate appointment scheduling, and streamline customer service with technology that makes the most of your resources.
Our Services
Call center support
Cost-effective customer service that’s outsourced and out of the way.
Round-the-clock service
Provide round-the-clock customer support without adding staff.
Increase customer satisfaction
Slash wait times and increase positive touchpoints with voice, email, chat, and text capabilities.
Consistently delight customers
The extra mile is where we start, and you'll see the significant boost in customer care scores to prove it.
Reduce call volume by nearly 50%
CDS services helped reduce wait times from 7 mins to 1 min within first week of taking calls.
We never outsource
All CDS call center support comes from the United States, offering optimal first-call resolution, decreased handle time, and the accuracy and professionalism to create higher customer satisfaction scores.
We maximize your resources
Find out how our CDS Customer Care solutions have empowered organizations like yours to make a bigger difference.
Your resources can go further
