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Regional Transportation Commission

Call Center Support Saves $550,000 Annually

Seamless integration of call center reps saves thousands, provides valuable reporting.

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More Served, Less Spent

Facing overwhelming call volume, Brightpoint gains a custom communication platform with 80% improvement.

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CAPC Pensacola

Costs Fall, Customer Satisfaction Rises

When new hires weren’t possible, IVR system optimizes scheduling processes.

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Wateree Community Action Agency

$300k Savings during the Covid Crisis

Facing unforeseen challenges in application processing, a CDS solution leaves Wateree in better shape than pre-pandemic days.

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