From the Blog
Tech that makes a difference
Automated communication tools
High-quality call center support
Custom tech that saves time & money
Schedule more appointments, take more calls, and provide customer support while improving satisfaction scores.
Customer Care Support
Voice, chat, text, and email tools that scale and improve customer service without adding new staff.
Empowering impact with technology
Save time and money by streamlining call processing, appointment scheduling, and document management.
Leverage technology to give customers multiple options for getting the help they need, in a way they prefer.
Get custom solutions that empower you to increase productivity, serve more customers, and allow your people to focus on high-value tasks.
We empower organizations to scale faster in cost-effective ways with technology-supported processes.
We believe in success through service
We believe success lies in making a difference rather than just a buck, That’s why we’re committed to helping our clients reach as many people as possible.
We never outsource
CDS is a family-owned business, owned and operated in the USA — headquartered in Cleveland, OH, since 1984.
Your resources can go further
Find out how we can empower you to make a bigger difference
We wanted robust reporting on key industry metrics as well as specific data, which CDS built into the system.
The CDS IVR system completely freed our staff from answering phones, allowing them to focus on higher value tasks.
referral rewards program